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The Complaints Team marked the complaint as ‘resolved’ following the player’s confirmation of receiving all funds. The situation remained pending as the team awaited any potential response from the casino. Consequently, the complaint was marked as unresolved, and the player was advised to reach out to the Anjouan Gaming Authority for further assistance. The issue was marked as resolved following the player’s confirmation of receiving the winnings. The player retained the option to reopen the complaint in the future if they wished to resume communication. However, due to a lack of response from the player, the complaint had been closed for the moment.
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- The player from Germany had been waiting for a withdrawal for less than two weeks.
We believe customer support is very important as it provides assistance should you encounter any problems with registration at Caspero Casino, managing your account, withdrawals, or other matters. At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. Unfair or predatory rules could be exploited in order to avoid paying out the players’ winnings to them. There are even several E-sports entries, which is great news for those Hardcore PC gamers who wish to enjoy thrilling plays in games like Counter-Strike, Valorant and League of Legends. In this section players will be able to place their bets on almost all of the popular events from around the world in sports such as Football, Basketball, Tennis, Cricket, Formula 1 and MMA, to name a few.
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3 withdrawls rejected now with over €500 sat in my account 🤬🤬 Just an echo of most other reviews, quick to take your money but hard work getting it back. And this morning at 9.08 the whole balance has arrived in my account. Off I went to withdrawal.
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Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at. Every reputable online casino will have a page dedicated to terms and conditions where players can read into all the rules and requirements of being a member.
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From immersive slots to high-stakes tables, Caspero is designed for players who crave quality and big rewards. Then all of a sudden my withdrawal request was declined (500 max withdrawal) they would not come back to me and it was dodgy I knew they had been monitoring the gaming or lack of it and knew I was not going to play I was going to cash out! They of course, don’t let you withdraw and it has nothing to do with any bonus rules or play through needed as I took no bonuses. This variety facilitates convenient transactions for players from different financial backgrounds. These measures reflect Caspero’s commitment to ethical gaming and player welfare within its operational framework.
Yes, the casino does come with a welcoming offer which will be available upon placing the first deposit. The current promotional plan offers many engaging goodies to keep you entertained during the week as well as a dedicated loyalty feature which will certainly bode well for those looking for a more personalized experience. If you enjoy playing real money slots and like having a vast collection to choose from, Caspero Casino is an excellent place for you. Caspero Casino offers its users a variety of ways to deposit and withdraw money. The website currently lacks a direct phone number for customer support, so if you’re looking for an urgent response, we highly recommend using the live chat feature.
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Caspero Casino holds a license to conduct online operations issued by the reputable licensing body of Anjouan. If you wish to learn what the casino has in store for you, then this review might just be what you were looking for. There are also modern crypto options such as Bitcoin, Bitcoin Cash, Cardano, Dogecoin, Ethereum, Litecoin, USD Coin, Tether, and Ripple.
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- Have not made a withdrawal yet – hopefully when i do it will be plain sailing Karen
- Our process for establishing a casino’s Safety Index involves a detailed methodology that considers the variables we’ve collected and analyzed during our review.
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- They told me I could now withdraw again(6 weeks in now) My withdrawal was cancelled!
- More information about Caspero Casino’s 1x2gaming Video Poker
- This licence allows us to legally serve players across multiple jurisdictions, including Canada.
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Based on their findings, we have calculated the casino’s Safety Index, which is our score describing the safety and fairness of online casinos. In this review, Caspero Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. But in order to fully enjoy all the perks of the casino make sure to finish verifying your account by providing the required documentation for the “Know Your Client” procedure which you can do via a dedicated page on the site. We will explain now how to make your account within the casino, so bear with us as it will only take a few moments. This is a particularly good thing, as it ensures security and safe play on the gaming platforms.
Our agents can help with account issues, payment questions, and game problems. We provide comprehensive support through multiple channels with specialized teams for different needs. The minimum withdrawal amount matches our deposit minimum at $10. Verification is required for all withdrawals to comply with gaming regulations. Prepaid cards like Paysafecard and Neosurf provide anonymous deposit options. You’ll find the same high-quality graphics and smooth gameplay as our desktop version.
The player from Germany had been waiting for a withdrawal for less than two weeks. The player from Ireland had been waiting for a withdrawal for less than two weeks. Consequently, the complaint was marked as “unresolved,” and the player’s situation was documented in hopes that the casino might reconsider its approach in the future. The player from Germany had been waiting for his payout from Caspero since September 27th and had received only standard responses regarding the withdrawal process. Please note that some of these may only be available to players from selected countries. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
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